FAQs

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Frequently Asked Questions

Do you offer products and services other than just desktops and laptops?

Yes indeed. We are a complete IT solution provider dealing in all level of modern technologies and applications for individual/consumer purpose as well as enterprise purpose.

What types of accessories do you offer for laptops and desktops?

We provide a wide range of accessories, including laptop bags, mouse, keyboards, external storage, and more.

Do you offer warranty on your products?

Yes, we provide warranty coverage on all our products. The duration may vary, so please check the specific product details for more information.

Can I trade in my old device when purchasing a new one?

At the moment, we do not have a trade-in program for all the devices. Feel free to reach out to our team for any updates on trade-in options or exchange offers.

Do you offer technical support for the products you sell?

Yes, we do. As an authorized main service provider for HP and few other top brands, our skilled technicians are here to assist you with any technical issues you may encounter.

Do you offer financing options?

Yes, we partner with financing providers to offer flexible financing options. The main options include Bajaj Finance as well as all major Bank EMI or Card EMI options. Contact our sales team for more details on financing your purchase.

Do you have a return policy?

Yes, we have a flexible return policy. Please feel free to reach us for detailed information on the process and conditions.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, net banking, and cash on delivery. Our goal is to make your shopping experience as convenient as possible.

Can I upgrade the components of the products I purchase from you?

In most cases, yes. Our team can guide you on the upgrade options available for your specific product.

Do you offer bulk purchase discounts?

Yes, we provide special pricing for bulk purchases. Contact our sales team for more information and personalized quotes.

Are your products compatible with specific operating systems?

Our products are designed to be compatible with various operating systems. Please check the product specifications or consult with our team for specific compatibility information.

Do you offer installation services for desktops and printers?

While our products come with easy-to-follow setup guides, we also provide optional installation services. Contact our customer support for more details.

How do I contact customer support for assistance?

You can reach our customer support team through the contact details provided on our website. Whether you have product-related queries or need assistance with an order, we’re here to help!

 

Your premier destination for top-notch IT products and service solutions, established in 2008, with stores open at Dadar & Satara.

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